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Terms & Conditions

Customer Care

Thank you for choosing Cax Audio, Please read our policies prior to making the purchase, our policy is strict but fair.

If you have any questions in regards to our products, please do not hesitate to contact our customer service support team. We usually reply to emails within 24 business hours. If you would like to call us, please call us at +91-7222822292. Your questions will be replied promptly as soon as possible.

All Android Head units come with 1 year manufacture limited warranty. Warranty will be void if the unit is to be rooted or modified in anyway. Cax Audio is not responsible for any applications/apps that do not come originally with the unit that may cause any sort of damage to the unit. Any firmware updates or software/hardware/firmware modifications or tampering with the screws on the unit or that hold the unit together will void the warranty of the unit, unless directed and provided by Cax Audio directly.

Apple CarPlay requires a compatible iPhone with an active cellular connection and data plan. Your carrier’s rate plans will apply.
Changes in operating systems, hardware, software, and other technology integral to providing Apple CarPlay functionality, as well as new or revised governmental regulations, may result in a decrease or cessation of Apple CarPlay functionality and services. Cax Audio cannot and does not provide any warranty or guarantee of future Apple CarPlay performance or functionality.
It is possible to use 3rd party apps if they are compatible with Apple CarPlay. Refer to the Apple homepage for information on compatible apps. 



Warranty & technical support is not transferable, only applicable to the original purchaser. Original warranty for head units, navigation screens, headrest screens , interfaces videos and Dash cams, Head Lights, TPMS is 1 year manufacture warranty from the date of purchase except Qualcomm 662 which comes with . “Backup cameras” have only 30 days warranty from the date of purchase. To return a unit for warranty work, “Client” has to cover the shipping cost to our repair center and we will cover the shipping cost back  to “Client”.


For India – Includes all customs duty charges.

For International Shipments other than India - The price on our website does not include customs tax and duties and any other government fees uncured as a result of the purchase. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. If you do not agree to these terms and conditions, please do not purchase to avoid problems. The custom duties and taxes are charged by your government/customs.


© 2023 Cax Audio. All rights reserved. Cax Audio and Cax Audio logo are trademarks and/or registered trademarks of Cax Audio in the India. Other company and product names may be trademarks of the respective companies with which they are associated. Product images, videos, features, pricing, availability and specifications are subject to change without notice.

Privacy & Safety

I’m a Privacy & Safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully. 


Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!

Wholesale Inquiries

I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!


I'm the second paragraph in your Wholesale Inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

Payment Methods

Payment Methods

- Credit / Debit Cards

- Offline Payments

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